Privacy notice

This notice covers the gloaz.com website and the emails you send us from it. The Gloaz client portal will have its own notice when it opens.

Who we are

Gloaz is a product of Softlander Consultancy FZE LLC, 26th Floor, Amber Gem Tower, Sheikh Khalifa Street, Ajman, United Arab Emirates. We are the controller of the personal data described here. Contact: hello@gloaz.com.

What this site does not do

• It sets no cookies and stores nothing in your browser to track you.
• It runs no analytics, advertising, or social media scripts.
• Fonts, scripts, and images are served from gloaz.com, not from third-party services.
• It has no forms. "Book a call" and the contact links open an email to us in your own email app.

What we process, and why

• Delivering the site. To send you a page, our hosting provider handles your IP address, browser details, and the address you asked for. We use this only to run and protect the site. We have not turned on access logging, so we do not keep these records ourselves.
• Emails you send us. Your name, email address, and whatever you write. We use it to reply, to talk about working together, and, if you become a client, to run that work. The basis is our legitimate interest in answering you, or steps you asked for before a contract. We keep correspondence for up to 24 months after the last contact unless we are working together or the law requires longer.

We do not sell personal data and do not add you to a mailing list because you emailed us.

Who processes it for us

• Amazon Web Services (S3 and CloudFront): website hosting and delivery. Region: United States (us-east-1) and global edge locations.
• Google Workspace: email.

International transfers

We are based in the United Arab Emirates, and our providers may handle data in other countries, including the United States. Where the law requires it, we rely on the safeguards it allows, such as the EU Standard Contractual Clauses or the UK International Data Transfer Addendum.

Your rights

You can ask for a copy of your personal data, ask us to correct or delete it, object to or restrict how we use it, and ask for it in a portable form. You can also complain to a data protection regulator, such as the UAE Data Office, the UK Information Commissioner's Office, or your EU supervisory authority. Emailhello@gloaz.com with the subject "Privacy request"; we reply within one month.

Changes

When this notice changes, the date at the top changes too. The site's content is kept under version control, so we can share an earlier version on request.